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Retirement Systems Modernization (RSM) Program

Linda Springer, Director / U.S. Office of Personnel Management (OPM)

Over the next 10 years, 60% of people in the Federal workforce will be eligible to retire. More than likely, 40% of these individuals will retire when they are first eligible. How is OPM proactively preparing for the increased number and complexity of retirement applications expected across the Federal Government? How is OPM responding to increased customer demand for online, self-service tools that support retirement?

The answer lies in our efforts with the Retirement Systems Modernization (RSM) Program.

The RSM program will transform retirement by devising more efficient and effective business systems to answer to increased customer demand for higher levels of customer service and online self-service tools.

New web based tools will be available on-demand for federal employees to plan early for their retirement. System operators will have secure access to federal employees’ and annuitants’ information in the system, allowing for enhanced retirement and post-retirement counseling. The automation of claims processing will be done more efficiently, consistently, and provide federal employees and annuitants access to their retirement information not previously available.

I would like to take this opportunity to welcome you to the RSM website. I invite you to take a look through the information we have today and encourage you to use it as a one-stop resource for RSM news and information.

OPM will go-live with its new retirement system in February, 2008. Please look for additional updates to this web site as we transform our capabilities to better serve our customers.


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