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- Brooklyn, NY
- Government | Federal
CAMBA, SupervisorSummary: I remember Ms. Rivera improving agency communication and transparency, improving the communication between the Case Managers and their clients who called every day to find out the status of their S8 applications to be able to start their apartment’s search, assisting client on their apartment’s selection and advising them what neighborhood to select for the children well been. Ms. was very flexible and loved challenges like for example taking over the organization and standardization of the file’s cabinets which contained all companies’ file this project was completed within no more than two weeks. She was able to over exceed all her objectives and her intakes processes and client’s selection were contained high quality not forgetting the Agency’s criteria for client’s eligibility.
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